Stefanini

Stefanini

Deskside Technician I

Whitehall, MI, United States

Sponsorship not specifiedDetected 3595 days ago
Customer SupportCiscoVoIPCommunicationOrganizational SkillsMicrosoft Office

About the role

  • Stefanini has a Deskside Technician position in Whitehall, MI.

Requirements

  • 2+ years of experience providing desk side support.
  • Ability to resolve Windows7 Operating System Issues and Errors
  • Experience with computer asset tracking and lease management
  • Some experience with support and administration of telephones (PBX system and/or VoIP system).
  • Ability to communicate technical information to non-technical audiences
  • Ability to sift through technical issues and know what to do next and/or when to escalate for help
  • Technical degree or equivalent end-user supporting experience
  • Ability to multi-task
  • Team-oriented / team player / ability to share ideas as well as listen to ideas

Nice to have

  • Remedy Software or related ITSM ticketing tool experience - Remedy preferred
  • Working knowledge of Cisco devices/networking is preferred

This listing is sourced directly from Stefanini's careers page and normalized into a canonical job model.