Stefanini
Deskside Technician I
Whitehall, MI, United States
Sponsorship not specifiedDetected 3595 days ago
Customer SupportCiscoVoIPCommunicationOrganizational SkillsMicrosoft Office
About the role
- Stefanini has a Deskside Technician position in Whitehall, MI.
Requirements
- 2+ years of experience providing desk side support.
- Ability to resolve Windows7 Operating System Issues and Errors
- Experience with computer asset tracking and lease management
- Some experience with support and administration of telephones (PBX system and/or VoIP system).
- Ability to communicate technical information to non-technical audiences
- Ability to sift through technical issues and know what to do next and/or when to escalate for help
- Technical degree or equivalent end-user supporting experience
- Ability to multi-task
- Team-oriented / team player / ability to share ideas as well as listen to ideas
Nice to have
- Remedy Software or related ITSM ticketing tool experience - Remedy preferred
- Working knowledge of Cisco devices/networking is preferred
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This listing is sourced directly from Stefanini's careers page and normalized into a canonical job model.