Heidelberg

Heidelberg

Field Service Technician, Postpress

Los Angeles, CA, USA · Contract

Sponsorship not specifiedDetected 27 days ago
Customer SupportOSHA

About the role

  • Our brand has been synonymous with quality and future viability for more than 170 years.
  • This position is responsible for working at customer sites to provide on-site setup, installation and repair of Heidelberg Commercial Bindery equipment including Polar Cutters and Stahl Folders.
  • This position is responsible for the installation, troubleshooting, repair work and customer training on all Heidelberg Postpress Commercial products (Polar Cutters, Stahlfolder equipment).

Responsibilities

  • Perform mechanical/electrical troubleshooting of Heidelberg Postpress bindery equipment
  • Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Requirements

  • Keep dispatch team informed on the amount time you expect will be required to complete a particular job, update when or if situation changes

Nice to have

  • Technical degree a plus.
  • High School Diploma or equivalent.
  • 5 to 10 years of field service experience.

Skills

  • Demonstrated customer management skills, strong commitment to customer satisfaction
  • Demonstrated ability to troubleshoot electrical and mechanical problems to the component level
  • Knowledge of high and low voltage wiring, capability of identifying and qualifying single phase as well as three phase power requirements
  • Ability to demonstrate strong mechanical aptitude including using critical alignment tools holding tolerances of.001"
  • Frequently lifting objects up to 70lb.
  • Ability to work within tight spaces, crawl on hard concrete floors and physically contort to access components.
  • Ability to work with minimal supervision. -Customer and People relationship skills. -PC skills. - Able to travel overnight
  • Education and Experience:
  • Minimum two-year technical degree or equivalent experience in mechanical, digital, and electronic technology
  • Minimum two years in field engineering positions servicing complex electro-mechanical devices and high demand customer locations
  • Technical degree a plus. High School Diploma or equivalent. 5 to 10 years of field service experience.
  • Salary: $72,500

Compensation

  • Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
  • Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act.
  • Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards.
  • Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.
  • Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.
  • Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Equal opportunity

  • Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment.
  • Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.
  • All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
  • EEO/AA Statement: Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment.

Visa & Work Authorization

  • individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV stat

This listing is sourced directly from Heidelberg's careers page and normalized into a canonical job model.