Northwest Bank
Financial Center Banker/ Licensed Relationship Manager in Development
Orchard Park, NY
Sponsorship not specified$16k-$22kDetected 20 days ago
ExpressSalesCustomer SupportLeadershipMicrosoft Office
Stay score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.
- Performance Metrics: Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.
- Continuously strive to improve skills and knowledge through training and professional development opportunities
Responsibilities
- Proactively identify areas for improvement and implement strategies to enhance operational effectiveness
- Leadership Portraying the Northwest Bank Culture: Deliver exceptional customer service experiences. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones
- Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information
- Customer Engagement: Initiate proactive conversations with customers to build rapport and understand their financial objectives.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
Nice to have
- High school diploma or equivalent preferred
- 1 year banking and/or retail experience preferred
- Sales experience preferred
- Customer Service experience preferred
Skills
- Ability to establish effective working relationships among team members and participate in solving problems and making decisions
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
- Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Compensation
- The pay range for this position is generally $16.00 - $22.00 per hour.
Company info
- We are committed to creating an inclusive environment for all employees.
- Relationship Building: Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance
- Work as part of a team
Equal opportunity
- Northwest is an equal opportunity employer.
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This listing is sourced directly from Northwest Bank's careers page and normalized into a canonical job model.