Coupa

Coupa

Sr Principal Engagement Manager - 11390

Chicago, Illinois, United States · Principal

Sponsorship not specified$152k-$213kDetected 106 days ago
Machine LearningData ScienceLLMsProject ManagementAgileStakeholder ManagementStrategic CommunicationsSalesforceForecastingSAPVendor ManagementHRISLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptabilityNetSuite

About the role

  • Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.
  • Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

Responsibilities

  • Own end-to-end delivery of complex customer engagements, ensuring projects are delivered withquality, on time, and within budget.
  • Lead implementations from mobilization through deployment and go-live, including governance,resource planning, and adherence to Coupa methodologies.
  • Proactively manage risks, issues, and escalations, driving timely resolution and maintaining a clear path to successful delivery.
  • Strong executive presence with the ability to build trusted relationships and influence stakeholders at all levels, including C-suite executives.
  • Experience providing strategic oversight, executive governance, and leadership support across a portfolio of projects, including managing escalations and driving successful outcomes.
  • Managed cross-functional teams across product, engineering, data science, and business functions to deliver scalable AI solutions.
  • Facilitated Agile ceremonies, sprint planning, backlog refinement, and release management to drive predictable delivery and continuous improvement.
  • Demonstrated ability to mentor and develop project leaders or Engagement Managers while fostering collaboration across cross-functional teams and implementation partners.

Requirements

  • We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
  • 10+ years of experience in systems applications consulting, Professional Services, or enterprise software delivery environments, with at least 5 years in program or project leadership roles.
  • Experience with enterprise applications and digital transformation initiatives, including platforms such as SAP, Oracle, NetSuite, Salesforce, Workday, Ariba, Concur, or other SaaS solutions
  • High levels of ownership, adaptability, and professionalism, with excellent communication skills and the ability to travel as required to support customers across the Americas region.

Compensation

  • The estimated pay range for this role is $152,000 - $213,333 The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Benefits

  • AI Strategy & Roadmap Development, Generative AI, Machine Learning, Intelligent Automation, and AI Use Case Prioritization.
  • Strong analytical, financial, and problem-solving skills, including experience with forecasting, KPI management, contract compliance, and engagement health.
  • Oversee project financial performance, including forecasting, contract compliance, KPI achievement, and overall engagement health.

Company info

  • At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹
  • We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹
  • Serve as the primary point of contact for customers and partners, building trusted relationships and managing executive stakeholder expectations.
  • Partner with customers and internal stakeholders on business transformation initiatives, helping organizations maximize the value of their investment in Coupa.

Visa & Work Authorization

  • In addition, you may occasionally serve as a Delivery Executive Sponsor (DES), providing strategic oversight across a portfolio of engagements, mentoring Engagement Managers, and stepping in during critical situations to

This listing is sourced directly from Coupa's careers page and normalized into a canonical job model.