Highmark Health
Patient Access Coordinator II - Foot & Ankle - Float - Day Shift
Pittsburgh PA, 15224, West Penn 4800 Friendship Ave · Mid
Sponsorship not specifiedDetected 1 day ago
ComplianceAccessibilityCustomer SupportHIPAALeadershipCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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from this employer's Department of Labor filings
Files H-1B transfers
10 transfer filings in the last year, covering 10 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Weekly Onsite Schedule & Travel Expectations
- Travel schedule may change dependent on department needs.
- As a key member of the Patient Access team, this role serves as the first point of contact for patients, families, and external customers, creating a welcoming and professional experience while supporting critical front-end revenue cycle functions.
Responsibilities
- Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation.
- Delivers positive patient experience.
- Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors.
- Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%)
- Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%)
Requirements
- Experience operating a PC and using software applications
- It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
- As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.
- Assists in resolving patient issues requiring additional oversight in a concise and informative manner as required. (10%)
- Performs other duties as assigned or required.
- Obtains limited clinical data based on service required.
- High school diploma or GED
- or one - three months related experience and/or training
- or equivalent combination of education and experience.
- Two previous years of related experience, preferably within a medical setting, financial services
- setting, and/or a demanding customer service environment
- Preferred
- Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative.
- Call/Service Center experience.
- Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
- Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Benefits
- Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order.
- Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%)
Company info
- Allegheny Health Network
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This listing is sourced directly from Highmark Health's careers page and normalized into a canonical job model.