Stedi
Activation Engineer
Remote in the USA
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About the role
- Our clearinghouse product and customer-first approach have set us apart.
- Stedi was ranked by Ramp https://ramp.com/data/top-saas-vendors-on-ramp-march-2026 as one of the fastest-growing SaaS vendors.
- To see what we ship, watch the 2026 Stedi Keynote https://www.youtube.com/watch?v=MxyCUNAr9Y8.
Responsibilities
- Ask the questions that qualify the opportunity, determine what the use case actually requires, explain to the customer what kind of integration this will be, and which product gaps have to be closed before we can deliver.
- Build the internal material that makes new functionality sellable: feature overviews, positioning and talk tracks, demos, best-practice writeups, and qualification criteria.
- All official communication about roles at Stedi will only come from an @stedi.com http://stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com http://frompersona.com.
- Developers and AI agents build their own interface on top of it.
Requirements
- You are technical.
- You are proactive by default.
- You have a product mindset.
- You are able to intuitively understand product gaps and are able to articulate those to the engineering and product teams, and ensure those requirements satisfy the customer's needs.
- You have deep customer empathy and have experience in customer-facing roles.
- You can understand a customer's needs and quickly establish credibility by getting into the weeds on technical areas of a product to ensure they're getting the most value.
- You are resourceful, self-motivating, self-disciplined, and don't wait to be told what to do.
- You are exceptional at staying on top of many open threads simultaneously.
- You are hyper-responsive, organized, and thorough.
Nice to have
- You have subject matter expertise in revenue cycle management or are excited to learn.
Benefits
- By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions.
Company info
- Headless means every part of our product is accessible via API.
- WHAT WE ARE LOOKING FOR We're growing our Activation team.
- As an Activation Engineer, you will be the technical counterpart to our sales and account management teams, ensuring that they have everything they need to make customers successful with Stedi.
- Own technical design during the proof-of-concept phase. Establish use cases and requirements, clear blockers, and make sure customers have what they need to test their integration and interpret the results.
- Coordinate payer list matching and run insurance discovery batch tests, then share and interpret the results so customers can see what good looks like.
- Drive ramping customers to expected transaction volume on the expected timeline. Build the migration plan, track actual volume against what was sold, and identify and clear the root causes of processing errors.
- Represent customers to Product. Write the one-pagers that define customer problems, shape requirements, and co-own a customer-driven feature backlog, including how much customer weight sits behind each request.
- At Stedi, we're looking for people who are deeply curious and aligned to our ways of working.
This listing is sourced directly from Stedi's careers page and normalized into a canonical job model.