Amount
Production Support Engineer
Chicago, IL
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($73,000) is below the Level I prevailing wage of $92,789. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Chicago-Naperville-Elgin, IL-IN. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 80%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security.
- Our technology powers the world's economy and our teams bring innovation to life.
- If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
Responsibilities
- Compilation of metrics on a weekly and monthly basis. Maintain dashboards for service incidents and ad hoc reporting as requested
- You thrive being a self-starter, who can lead others during stressful situations
- ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position.
Requirements
- Drive incident resolution and lead conversations with cross-functional groups. Ask the right questions to help determine impact/priority and the correct route for resolution. Oversee a technical bridge, if required.
- 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
- Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)
- If you are made a conditional offer of employment, you will be required to undergo a drug test.
Compensation
- $73,000-$80,000 base salary
Equal opportunity
- FIS is an equal opportunity employer.
- The EEO is the Law poster is available here supplement document available here
- However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.
- All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Visa & Work Authorization
- Current and future sponsorship not available for this position
This listing is sourced directly from Amount's careers page and normalized into a canonical job model.