M-Files

M-Files

Account Manager (Scottsdale, AZ or Austin, TX)

Austin, TX; Scottsdale, AZ · Exec · Full-time

Sponsorship not specified$110k-$250kDetected 34 days ago
Account ManagementForecasting

About the role

  • You'll learn how to expand accounts strategically, deepen customer reliance on Files.com, and turn single contracts into enterprise-wide relationships.
  • This isn't just another account management job.
  • Backed by $46.5M from Riverwood Capital, we're scaling intentionally - and Account Management is central to that growth.

Responsibilities

  • Manage multi-stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum.
  • Maintain accurate renewal and expansion pipelines, prioritize intelligently, and consistently deliver on growth and retention targets.
  • You'll manage relationships with Fortune 500s, global brands, and fast-scaling enterprises.

Skills

  • What Success Looks Like
  • Who Thrives in This Role
  • ✅ You're hungry to win and motivated by protecting and growing enterprise revenue
  • ✅ You combine technical fluency with consultative selling
  • ✅ You thrive on renewal conversations and expansion selling
  • ✅ You're disciplined about pipeline, forecasting, and account strategy
  • ✅ You want to master the art of expansion and retention sales
  • Perks & Benefits
  • 🩺 100% Paid Health, Dental & Vision (75% for family)
  • 💸 401(k) with 4% Company Match
  • 📈 Equity Grants for Every Employee
  • 🍼 Paid Parental Leave

Compensation

  • 110,000 - $250,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits
  • The most valuable relationships in enterprise sales aren't won once - they're earned again and again.
  • As an Account Manager at Files.com, you'll own renewals and expansions with Fortune 500s, global brands, and fast-scaling enterprises that already trust us with mission-critical workflows.
  • These customers have chosen Files.com to power secure file transfer and automation across their organizations.
  • Your mission is to renew that trust, grow that trust, and turn it into long-term, multi-year partnerships.
  • This isn't a "maintenance mode" role.

Benefits

  • 🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
  • 💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts

Company info

  • We're Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.
  • We've built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we're scaling intentionally - and Account Management is central to that growth.
  • Our Scottsdale office sits in the heart of Old Town: a bright, modern space with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓. Step outside and you're surrounded by some of the best lunch and happy hour spots in Arizona. Twice a year, we bring the whole team together for energizing off-sites in cities like Austin, Nashville, and Miami.
  • What You'll Actually Do
  • We've built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes.
  • Our Scottsdale office sits in the heart of Old Town: a bright, modern space with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓.
  • Step outside and you're surrounded by some of the best lunch and happy hour spots in Arizona.
  • Twice a year, we bring the whole team together for energizing off-sites in cities like Austin, Nashville, and Miami.
  • This isn't about "maintaining" accounts.
  • It's about protecting, growing, and maximizing them.
  • In this role, you will:
  • Master the Product: Become a Files.com expert, understanding features, integrations, and use cases at a level that builds credibility with both technical and business stakeholders.
  • Run Strategic Renewals: Lead conversations that reinforce value, uncover evolving needs, and secure long-term partnerships.
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