Piermont Bank

Piermont Bank

Senior Manager, Loan Operations

New York, NY · Senior

Sponsorship not specified$130k-$170kDetected 37 days ago
AccountingVendor ManagementCustomer SupportResearchCommunication

About the role

  • Responsible for interfacing with Lending Officers, the Credit Team, Senior Management and other bank personnel to resolve any and all loan-related customer service issues professionally..

Responsibilities

  • Assist closers with the closing process including document preparation, document review, loan closing and loan funding.
  • Create post-closing ticklers. - 30%
  • Serve as core banking lead, overseeing rate, product, and specification updates, along with system integration mapping.
  • Review general ledger reconciliations by loan operations staff and assist in balancing when needed. Create and review various Business Analytics and other system-generated reports to ensure the accuracy of loan system transactions and file maintenance. - 10%
  • Review general ledger reconciliations by loan operations staff and assist in balancing when needed. Create and review various Business Analytics and other system-generated reports to ensure the accuracy of loan system transactions and file maintenance.

Requirements

  • Minimum of 5 years in commercial loan operations with the ability to exhibit in-depth knowledge of bank operations, banking rules, and regulations
  • Experience in closing and servicing aspects of commercial mortgage loans as well as commercial and industrial lending.
  • Ability to function independently within a multi-task environment.
  • Knowledge of Fiserv required.
  • Ability to learn new computer programs and navigate through different programs.
  • Proven ability to prioritize competing demands.
  • Excellent customer service and computer skills.
  • Strong communication, verbal, and written skills.

Nice to have

  • Knowledge of NY Metro lending markets
  • Knowledge of Fund Financing lending is highly preferred.
  • Knowledge of Business Analytics report writing.
  • Piermont Bank is an equal-opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation

  • Manage tracking of property & flood insurance for all applicable loans within the bank's portfolio.
  • Supervise and assist in the timely processing of real estate tax payments reported from third-party vendor.
  • Communicate with portfolio managers and borrowers regarding delinquency taxes and track such delinquencies.
  • Assist in escrow administration, including annual escrow analyses. - 25%

Benefits

  • Monitor insurance exception reports from third-party vendor and ensure proper insurance coverage is maintained.

Company info

  • Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. As the first cloud native bank launched in the United States, Piermont was built on modern infrastructure that allows us to operate with greater flexibility, efficiency, and scalability than traditional banks.
  • We combine disciplined commercial banking with innovative technology to deliver value added solutions for small and medium-sized businesses and our fintech partners. Our team is dedicated to thoughtful risk management, strong client relationships, and building a bank designed for the future of financial services.
  • The Role:
  • The Loan Operations Manager will lead, supervise and direct all daily loan closing and loan servicing activities. Responsible for interfacing with Lending Officers, the Credit Team, Senior Management and other bank personnel to resolve any and all loan-related customer service issues professionally..
  • Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach.
  • As the first cloud native bank launched in the United States, Piermont was built on modern infrastructure that allows us to operate with greater flexibility, efficiency, and scalability than traditional banks.
  • We combine disciplined commercial banking with innovative technology to deliver value added solutions for small and medium-sized businesses and our fintech partners.
  • Our team is dedicated to thoughtful risk management, strong client relationships, and building a bank designed for the future of financial services.
  • The Loan Operations Manager will lead, supervise and direct all daily loan closing and loan servicing activities.
  • Remediate errors, proactively problem-solve, and answer technical questions for internal partners. Research, resolve, and respond to client's inquiries and disputes and send correspondence to loan customers as needed. - 10%
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This listing is sourced directly from Piermont Bank's careers page and normalized into a canonical job model.