FAL

Account Manager, Commercial (North America)

San Francisco

Sponsorship not specified$91k-$105kDetected 61 days ago

A/B TestingSalesforceAccount ManagementNegotiationForecastingContract ManagementCustomer Success

About the role

The Commercial Account Management team at Fal.ai plays a pivotal role in ensuring long-term customer success and revenue growth.
This role is ideal for someone who thrives at the intersection of customer success, commercial negotiation, and operational excellence.

Drive Retention & Growth: Lead renewal and recontracting cycles to secure on-time renewals, increase customer commitments, and expand account value.
Own the Contract Lifecycle: Manage renewals end-to-end-from initial outreach and negotiation through signature and execution.
Forecast & Report Accurately: Maintain disciplined forecasting practices and ensure up-to-date data in all sales and reporting tools.
Strong communicator who builds trusted relationships and understands customer business drivers.
Proven ability to manage customers, identify additional workloads, and handle contact negotiations.
Organized multitasker with the ability to manage a large book of renewals efficiently.

Experience in a SaaS renewals, customer success, or account management role with a quota or measurable retention target.
Salesforce proficiency is required.

fal is the generative media ecosystem powering the next generation of AI products.

$91,000 - $105,000 Base - $130,000 - $150,000 OTE + equity + comprehensive benefits package

Expand and Grow Accounts: Partner with customers to evangelize new Fal capabilities and identify additional workloads
What We're Looking For
We are currently hiring in downtown San Francisco.
We offer visa sponsorship and will help you relocate to San Francisco.

This listing is sourced directly from FAL's careers page and normalized into a canonical job model.