Portfolio BI
Systems Engineer - Onsite Support - New York City
New York, New York, United States · Full-time
Work authorization requiredDetected 14 days ago
PythonBashPowerShellGitAzureCloud PlatformsDockerKubernetesTerraformCI/CDLinuxDatadogCybersecurityMicrosoft SentinelIncident ResponseJiraProcess ImprovementSystems EngineeringDNSFirewallVPNCommunicationMicrosoft OfficeSharePoint
About the role
- Portfolio BI's flagship products and services, PBI Axiom, PBI Vector, and PBI Stratus, enable alternative asset managers to address their data challenges in analytics, workflow, governance, and security.
- This role follows a hybrid working model, with 4 days on-site and 1 day working from home.
- We cannot provide visa sponsorship for this role.
Responsibilities
- Respond to and resolve escalated alerts and tickets within SLA Conduct root cause analysis (RCA) for recurring issues and implement corrective actions Collaborate with Level 3 and engineering teams for complex problem resolution
- Maintain accurate documentation of systems, procedures, and operational runbooks Recommend improvements to enhance reliability, performance, and operational efficiency
Requirements
- The ideal candidate has hands-on experience with cloud services, monitoring tools, incident response, and operational best practices.
- Candidates must have the right to work in the United States.
Nice to have
- Financial industry experience, including familiarity with market vendors: Bloomberg, Thomson Reuters, CapIQ, etc.
Visa & Work Authorization
- We cannot provide visa sponsorship for this role.
Apply directly at Portfolio BI →Create a free account for alerts like thisView Portfolio BI immigration profile
This listing is sourced directly from Portfolio BI's careers page and normalized into a canonical job model.