Torus
IT Support Engineer
Sherwood, OR · Full-time
Sponsorship not specified$60k-$70kDetected 11 hours ago
LinuxCybersecurityNetwork SecurityJiraTCP/IPDNSVPNCommunicationCollaborationMentoring
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
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About the role
- The ideal candidate is passionate about supporting users across every part of Torus's mission, from engineering to manufacturing to the field.
- The position will handle troubleshooting, maintenance, and documentation of Torus's internal systems.
- You ask questions and understand the full picture before troubleshooting, recommending, or reacting.
Responsibilities
- Responsible for all aspects of an organization's network systems including software, hardware and support.
- Document system configurations, procedures, and changes meticulously to ensure knowledge transfer and compliance.
- Manage the setup, configuration, and deployment of various platforms and systems across the organization.
- Updates/creates system documentation which may affect multiple teams.
- We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle.
- Torus is committed to American manufacturing, engineering excellence, and building energy systems that last.
Requirements
- Bachelor's degree
- 1+ years experience in IT Helpdesk role.
- Hands-on experience with Windows 10/11, macOS, Linux, Office 365/Google Workspace.
- Experience with Jira ITSM and Slack for ticket management.
Compensation
- $60k-$70k
Benefits
- Choice between traditional PPO or HSA-eligible medical plans with Torus covering 50% of medical premiums; Dental insurance; and Vision insurance
- Plan participants have access to telehealth services, mental health support and coaching, and exclusive discounts on brands, dining, entertainment, and more.
- Unlimited discretionary PTO or 10 days annual PTO
- Waiting period-free 100% paid parental leave
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- Employee Rewards Package including equity
- 401(k) Retirement Savings Plan
Company info
- We are the world's first mesh energy infrastructure, uniting communities through resilient, sustainable, and intelligent power.
- This investor confidence reflects the strength of our team, technology as well as the scale of the problem we are solving.
- 10 paid company holidays
- Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together.
Equal opportunity
- Equal Opportunity Employer.
Visa & Work Authorization
- Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship.
This listing is sourced directly from Torus's careers page and normalized into a canonical job model.