Signode
Service Account Coordinator
Roselle, IL, United States · Full-time
No sponsorship$22k-$27kDetected 34 days ago
ERPCustomer SupportAdaptability
About the role
- We produce strap, stretch and protective packaging.
- We also manufacture packaging tools and equipment used to apply the bulk packaging materials.
Responsibilities
- Collaborate with other departments to resolve customer issues.
- In addition, this position will be expected to identify opportunities for additional leads and upselling a broad range of other service products.
- Maintain cases, workorders and workflow of the customers' request of service.
Requirements
- High School Diploma or GED required.
- Minimum 3 year's experience working in customer service or dispatching.
- Experience scheduling service calls
- ERP system experience
- To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.
Skills
- These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit.
Compensation
- The hourly wage for this position ranges from $22.00 - $27.00 and varies based on specific responsibilities and geographic location.
- Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.
- Responsible for planning and scheduling the Field Service Technicians for installations, repairs and maintenance work.
- In addition, this position will be expected to identify opportunities for additional leads and upselling a broad range of other service products.
- Essential Functions:
- Maintain cases, workorders and workflow of the customers' request of service.
Benefits
- Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more.
- Benefits begin the month following the hire date.
Company info
- Send quotes, order confirmations and invoices to customers.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
- Reasonable Accommodation Statement
- If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com.
Visa & Work Authorization
- The Company does not sponsor for employment-based visas for this position now or in the future.
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This listing is sourced directly from Signode's careers page and normalized into a canonical job model.