San Jacinto College

San Jacinto College

Supervisor, Communications Center

Pasadena, TX, US

Sponsorship not specifiedDetected 50 days ago
AccessibilityLeadershipCommunicationMentoring

About the role

  • Provide leadership, guidance, coaching, and performance feedback to staff members.
  • Oversee training and development of telecommunicators, conduct performance evaluations, and apply progressive discipline with necessary.
  • Oversee 24-hour alarm system monitoring to ensure proper operation, timely response to issues, and prevention of system failures.

Requirements

  • Oversee and manage secure communication databases and systems, including TLETS and TCIC/NCIC, while maintaining required compliance records and documentation.
  • Coordinate required certification and compliance training for sworn personnel and telecommunicators.
  • Provide operational support to personnel, maintain accurate documentation of officer activities, coordinate case numbers, and distribute applicable records as required.
  • Assist and relieve staff by performing telecommunication duties when necessary, including extended hours as required.

This listing is sourced directly from San Jacinto College's careers page and normalized into a canonical job model.