San Jacinto College
Supervisor, Communications Center
Pasadena, TX, US
Sponsorship not specifiedDetected 50 days ago
AccessibilityLeadershipCommunicationMentoring
About the role
- Provide leadership, guidance, coaching, and performance feedback to staff members.
- Oversee training and development of telecommunicators, conduct performance evaluations, and apply progressive discipline with necessary.
- Oversee 24-hour alarm system monitoring to ensure proper operation, timely response to issues, and prevention of system failures.
Requirements
- Oversee and manage secure communication databases and systems, including TLETS and TCIC/NCIC, while maintaining required compliance records and documentation.
- Coordinate required certification and compliance training for sworn personnel and telecommunicators.
- Provide operational support to personnel, maintain accurate documentation of officer activities, coordinate case numbers, and distribute applicable records as required.
- Assist and relieve staff by performing telecommunication duties when necessary, including extended hours as required.
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This listing is sourced directly from San Jacinto College's careers page and normalized into a canonical job model.