Onboarded
Business Operations
United States · Exec
Sponsorship not specifiedDetected 168 days ago
Design SystemsSalesforceCRMForecastingCustomer SuccessLeadership
About the role
- Onboarded powers how modern workforce operations actually run.
- This role reports directly to the CEO and works across Marketing, Sales, Partnerships, Product, Engineering, and Solutions.
- This is not a reporting-only role, a Salesforce admin position, or a narrow RevOps function.
Responsibilities
- Build the operating engine that connects pipeline creation, deal execution, customer activation, partner expansion, and usage-based growth into a single measurable system.
- Design and own end-to-end operating processes across go-to-market, marketing, direct sales, partnerships, customer success, and product operations, from lead to activation to expansion.
- AI-First Operations: Design and implement AI-assisted operating workflows, dashboards, and summaries that reduce manual reporting, eliminate redundant meetings, and give leadership real-time visibility into the business.
- Design systems that drive company decision-making.
- Build and maintain CRM structure, pipeline definitions, ICP, segmentation, dashboards, forecasting models, and lifecycle metrics that measure our performance and drive real decision-making.
- Work across teams to drive the company's success.
- Partner with Product and Engineering to instrument analytics, map user journeys, and surface insights that improve customer success, conversion, and product adoption.
- You will design and build the systems that materially change how the company runs.
- The systems you build will define how revenue scales, how partners succeed, and how product adoption accelerates. - You will operate with real ownership.
- Design and implement AI-assisted operating workflows, dashboards, and summaries that reduce manual reporting, eliminate redundant meetings, and give leadership real-time visibility into the business.
Compensation
- What We Offer - Competitive salary + equity in a fast-growing startup - Health, dental, vision, and retirement benefits - Remote-first culture with optional in-person collaboration - A chance to build foundational systems that define the ne
Benefits
- We're a fast-growing company with rapidly evolving needs.
Company info
- Success in this role occurs when Onboarded has a clear, measurable, repeatable operating model for acquiring customers, onboarding partners, activating usage, and expanding revenue without adding unnecessary headcount.
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