GenLogs Corporation
Forward Deployed Engineer
Remote (United States)
Sponsorship not specifiedDetected 18 days ago
PythonNode.jsDistributed SystemsSQLPlatform EngineeringRESTOAuthMachine LearningData EngineeringComputer VisionCRMExcelERPCustomer SuccessCustomer SupportCommunicationProblem Solving
About the role
- As a Forward Deployed Engineer (FDE), you sit at the intersection of engineering, product, and customer outcomes.
- You are measured not only by code quality, but by customer success and measurable business results.
Responsibilities
- You will: Lead the technical implementation of integrations between GenLogs and external systems (TMS, CRM, ERPs, data providers, compliance systems).
- Translate customer needs into technical requirements, API specs, and data model designs.
- Build REST API integrations, event-driven workflows, and data pipelines using Python, Typscript, SQL, queueing, etc.
- Collaborate closely with product and platform engineering to influence roadmap and reusable integration frameworks.
- Provide hands-on technical support during rollout, troubleshooting, and performance tuning.
- Document workflows, integration maps, and best practices for both internal and external teams.
- Own the full lifecycle: scoping, implementation, deployment, and ongoing iteration.
- Expert-level SQL fluency, with the ability to design normalized and denormalized schemas, optimize slow-running queries, analyze execution plans, and work with large-scale datasets efficiently.
- Demonstrated ability to lead customer-facing technical conversations, gather requirements, influence stakeholders, and drive implementation plans end-to-end.
- GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™.
Requirements
- Proven track record designing and deploying production-grade integrations between enterprise platforms (TMS, CRM, ERP, or similar systems).
- Advanced proficiency in Python, Node.js, or similar backend languages, with strong understanding of async patterns, API consumption, error handling, and observability.
- Ability to architect solutions with an eye for security, scalability, and resilience (rate limits, retries, idempotency, monitoring, secrets/key storage).
- Experience troubleshooting production issues in distributed systems (latency, timeouts, mismatched schemas, vendor outages).
- Independent problem-solver with a bias toward action and proven ability to operate in fast-paced, ambiguous environments.
- As a Forward Deployed Engineer, you work at the intersection of engineering, delivery, and customer operations.
Nice to have
- Experience at an early-stage startup or mission-driven technology company.
- Prior exposure to freight, mobility, public safety, or transportation technology markets Ideal Candidate: You prioritize understanding and exceeding customer needs in every project and interaction.
- You focus on delivering meaningful progress while embracing iteration and continuous improvement.
- You bring deep technical expertise, delivering high-quality, reliable, and scalable solutions.
- You anticipate needs, take initiative, and stay ahead of the curve with timely actions and decisions.
- You excel in articulating complex ideas clearly, concisely, and effectively through written communication.
- You balance hard work with strategic thinking, focusing on impact and efficiency.
- Prior exposure to freight, mobility, public safety, or transportation technology markets
Skills
- Conduct customer discovery sessions to map processes, data flows, and operational constraints.
- Train customer IT teams and operators on how to adopt and scale GenLogs solutions.
Benefits
- By operating at the intersection of edge sensing, computer vision, AI-driven analytics, and large-scale field deployment, GenLogs is transforming how transportation data is captured, secured, and commercialized.
- Working knowledge of machine learning principles and comfort working with outputs of machine learning models.
Company info
- You will embed alongside our customers and partners to understand their workflows, identify integration opportunities, and deploy scalable, reliable software solutions that connect GenLogs to the platforms they depend on daily.
- Through a nationwide network of sensors, we help our customers source carriers, eliminate fraud and theft, and provide real-time visibility on every truck in America.
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