infrrd
Subject Matter Expert (SME) – US Mortgage Underwriting
San Jose, California · Senior
Sponsorship not specifiedDetected 14 hours ago
Data VisualizationExcelProcess ImprovementCustomer SuccessCommunicationUnderwriting
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- By submitting your application, you agree that your personal information and resume may be collected, processed, and stored by us for recruitment purposes, including consideration for future roles.
Responsibilities
- Lead client discovery sessions, workshops, and business reviews, and build trusted relationships with underwriting, QC, and compliance leaders
- Handle client escalations and guideline-interpretation questions, and support pre-sales, demos, and RFPs
- Define extraction fields, validation rules, and edge cases for mortgage documents, and review AI output for accuracy
- Track regulatory and guideline updates (VA, HUD, GSE, TRID, ATR/QM), support audits, and train internal and client teams
Requirements
- Proven client-facing experience with US clients, including handling escalations
- Experience with Encompass, ACES, DocMagic, Calyx, or similar platforms
Nice to have
- Haven't heard of us?
- First off, it's pronounced In-fur-d.
- As our go-to authority on underwriting and QC, you will work directly with US lender and servicer clients and guide our product, AI, and operations teams.
- This role is ideal for a seasoned underwriter who is as comfortable on a client call as deep in a loan file.
- Turn client guidelines, overlays, and QC checklists into clear requirements for product and delivery teams
- Act as the final authority on complex underwriting and QC decisions across VA, FHA, and Conventional loans
- Audit pre- and post-closing QC reviews for accuracy and root cause, and flag recurring defect patterns
- Must-Have Qualifications
Company info
- We are looking for a Subject Matter Expert (SME) - US Mortgage Underwriting.
This listing is sourced directly from infrrd's careers page and normalized into a canonical job model.