Advantia Health
Lead Call Center Representative
Chevy Chase, MD · Full-time
Sponsorship not specifiedDetected 20 days ago
Customer SupportEHR/EMRPatient CareCommunicationAdaptability
About the role
- This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience.
- Works directly under the Call Center Supervisor's supervision.
- Oversees and monitors the call center operations when the Supervisor is unavailable.
Responsibilities
- Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
- For over forty years we have helped women in the Washington, DC metropolitan area deliver healthy babies and live healthier lives.
Requirements
- Experience with EMR, computerized scheduling and registration systems including Athena, Greenway and Phreesia.
- COVID-19 and Flu vaccination is a required condition of employment.
Nice to have
- High school diploma or GED required
- Associate's degree preferred.
Benefits
- To provide the highest quality patient care available, Reiter, Hill & Johnson is partnered with Advantia Health.
- Advantia is transforming healthcare for all women - setting a higher standard of care and convenience while reducing unnecessary costs.
- Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals.
Equal opportunity
- It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.
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This listing is sourced directly from Advantia Health's careers page and normalized into a canonical job model.