ID.me

ID.me

Staff Site Reliability Engineer

Mountain View, California, United States · Staff+ · Full-time

Sponsorship not specified$63k-$800kDetected 20 days ago
AWSGCPCloud PlatformsCI/CDSite Reliability EngineeringComplianceLeadershipCollaboration

About the role

  • Our product demands reliability and we need someone who understands what that truly means.
  • If you've led large-scale growth, know how to turn infrastructure chaos into scalable systems, and can show others what "good" looks like-we want to talk.
  • The position will work from our Mountain View, CA office five days per week.

Responsibilities

  • Drive initiatives to continually improve reliability, with a deep understanding of the implications of each "9."
  • Design observability, reliability, and CI/CD frameworks to support growth and operational excellence at scale.
  • Collaborate cross-functionally with product, application, and integration teams to align infrastructure direction with business goals.
  • Provide technical leadership to shift the team from reactive support to a proactive, strategic function.
  • Our current team is shifting from reactive support to proactive engineering.
  • You'll help unify a complex infrastructure stack, build systems that guide application teams toward best practices, and drive cross-functional efforts across product, app, and integration teams.

Requirements

  • Bachelor's degree in Computer Science or related field of study.
  • cloud engineering background required.

Nice to have

  • Proven experience scaling infrastructure in environments with many thousands of nodes.
  • Track record of leading architectural shifts from monolithic systems to microservices in large-scale environments.
  • Deep knowledge of reliability engineering and high-availability systems
  • able to articulate the impact of increasing the number of 9s.
  • Strong understanding of first-party infrastructure integration and unifying disparate systems.
  • Familiarity with observability, CI/CD tooling, and infrastructure automation.
  • Experience at large-scale tech companies (Google, Meta, Amazon, etc.) or equivalent environments highly preferred.
  • All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity.

Compensation

  • The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

This listing is sourced directly from ID.me's careers page and normalized into a canonical job model.