quvia

Program Manager

Miramar, Florida

Sponsorship not specifiedDetected 20 days ago

Machine LearningJiraSalesNetwork EngineeringCommunicationCollaborationTime ManagementOrganizational Skills

About the role

As the program manager and primary communication driver between Quvia and client program stakeholders, you will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets.
The ideal candidate will have at least 5 years experience as a Program Manager in the aviation industry and in a software development setting.
Candidates must also have flexibility to travel quarterly to customer sites.

The Aviation Program Manager will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America)
Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to propose new solutions.
Develop resource utilization and planning tools for program and portfolio management.
Implement established program management processes, dashboards, templates, policies, and metrics.
Lead timely resolution of key issues, decisions, escalations, and risks.

Bachelor's (4 years) degree in engineering, science, business, or a related discipline.
Must have experience with PM tools, such as JIRA, Smartsheet, Monday.com.
Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments.
Experience with IFC and/or IFE-related projects and program deployments.
Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
Ability to assist aviation client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment.
Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success.
Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract

Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders.

This listing is sourced directly from quvia's careers page and normalized into a canonical job model.