PagerDuty
Senior Director, Field Enablement
Remote (USA - San Francisco, CA) · Director
Sponsorship not specified$180k-$304kDetected 29 days ago
LLMsAgentic AIProject ManagementSalesforceCRMSalesForecastingExcelOnboardingCustomer SuccessLeadershipCommunicationCollaborationMentoring
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Director, Field Enablement to join our diverse, customer-focused team!
- This is an exciting opportunity to shape the enablement strategy for a high-growth SaaS company and directly improve teams' capabilities and productivity worldwide.
Responsibilities
- Develop, execute, optimize, and assess enablement programs in partnership with sales and customer success leadership, determining priorities and success metrics with key stakeholders
- Collaborate with marketing and product marketing to develop highly effective and repeatable sales messaging, selling tools, and collateral that enable consistent execution
- Design and maintain an end-to-end sales onboarding program in collaboration with HR that certifies new hires on company strategy, product messaging, and sales processes
- Build out and scale enablement support functions for Customer Success and Partnerships organizations
- Develop and maintain a library of sales enablement resources, including sales playbooks, battle cards, product collateral, content library, and competitive intelligence
- Drive adoption and utilization of sales enablement tools such as MindTickle and Highspot
- Partner with the sales systems team to drive adoption and utilization of sales tools such as Clari, Salesloft, Salesforce, and others
Requirements
- 10+ years of sales enablement experience or a combination of sales / post sales, sales training, and enablement roles
- Experience implementing and maintaining content management platforms such as Highspot or Seismic
- 3+ years of experience in high-velocity, high-growth startup environments, preferably in the SaaS space, or equivalent degree or experience
- Bachelor's degree in business, marketing, or a related field.
- Develop and lead the everboarding process for the sales team to ensure the continued development of required behaviors and skills to successfully operate a consumption driven business
Nice to have
- Strong understanding of sales methodologies such as Force Management, MEDDIC and forecasting best practices
- Excellent communication and presentation skills, with the ability to effectively train and influence sales professionals at all levels
- Experience with Sales Operations and Salesforce.com
- Proficiency in using sales enablement tools, CRM systems, and content management platforms.
- Preferred platforms include Salesforce, Seismic, CRM Analytics, and more
- Analytical mindset with the ability to provide actionable insights
- Knowledge of Sales Manager training and sales coaching, particularly for Enterprise sales
- Detail and results-oriented with the ability to balance strategic planning and hands-on execution
Skills
- PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations.
Compensation
- Competitive salary
Benefits
- As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
- Learn more, including country-specific offerings, on our benefits site.
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
Company info
- Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more.
- What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
- Gather and share insights from customers, competitors, and the market to enable the positioning of PagerDuty's value proposition to the market
Equal opportunity
- PagerDuty is an equal opportunity employer.
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.