Hinge Health

Hinge Health

Health Services Manager

Remote US

Sponsorship not specifiedDetected 47 days ago
Communication

About the role

  • This role sits at the intersection of relationship management, commercial growth, strategy, and cross-functional execution-helping ensure our health plan partnerships are well-orchestrated, high-performing, and aligned to shared goals.
  • Serve as a primary point of contact for assigned health plan partnerships, supporting ongoing execution, alignment, and progress toward shared objectives.
  • Coordinate partnership operations, including recurring meetings, agenda development, meeting materials, note capture, and follow-up on action items.

Responsibilities

  • Acting as a day-to-day operator and "quarterback" for defined workstreams, this role coordinates internal stakeholders across sales, clinical, product, and operations to support operational excellence.
  • Manage partner inquiries and requests with urgency, accuracy, and strong cross-functional coordination to ensure timely, polished responses.
  • Maintain a current understanding of each partner's organizational structure, priorities, risks, and friction points, and share relevant updates with internal stakeholders.
  • Build and maintain trackers, dashboards, project plans, and action logs that improve visibility into priorities, dependencies, and status.
  • Track risks, issues, and escalations through resolution, working with cross-functional teams to identify root causes and drive closure.

Requirements

  • Strong written and verbal communication skills with the ability to convey complex concepts clearly and professionally to internal and external stakeholders.
  • Ability to travel up to 20% (travel varies seasonally).

Nice to have

  • Experience working with large national payers.
  • The platform addresses a broad spectrum of MSK care - from acute injury, to chronic pain, to post-surgical rehabilitation - through personalized, evidence-based care.
  • The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
  • Learn more at http://www.hingehealth.com/http://www.hingehealth.com
  • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
  • We provide reasonable accommodations for candidates with disabilities.
  • Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information.
  • We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails.

Benefits

  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Modern life stipends: Manage your own learning and development
  • Hinge Health is an
  • At Hinge Health, we're using technology to scale and automate the delivery of healthcare - starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
  • With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain.

Equal opportunity

  • equal opportunity employer and prohibits discrimination and harassment of any kind.
  • If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
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This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.