DNAM Brands

E-commerce Operations Supervisor

Commerce, Los Angeles

Sponsorship not specifiedDetected 33 days ago

Outbound SalesExcelCustomer SupportShopifyLeadershipCommunicationProblem SolvingWarehouse Management System

About the role

DNAM Brands owns and licenses a portfolio of globally recognized fashion brands, including Von Dutch, Ed Hardy, Valentino Orlandi, and Badgley Mischka. As our direct-to-consumer business continues to grow, we are seeking a hands-on Warehouse Supervisor to oversee our e-commerce fulfillment operations and ensure a seamless customer experience from order
placement through delivery. The E-commerce Operations Supervisor will lead daily e-commerce warehouse operations, overseeing online order fulfillment, inventory accuracy, shipping processes, and warehouse staff productivity. This role requires a tech-savvy, detail-oriented leader with strong Shopify experience who can effectively manage a team of up to 8

Supervise and lead a team of up to 8 warehouse associates responsible for e-commerce fulfillment operations
Manage daily order fulfillment activities, ensuring all orders are picked, packed, and shipped accurately and on time
Maintain inventory accuracy through cycle counts, audits, and reconciliation of discrepancies
Coordinate inbound and outbound shipments with carriers and fulfillment partners
Train, coach, and develop warehouse team members on operational procedures, productivity standards, and safety practices.
Collaborate with Customer Service, E-Commerce, and Operations teams to resolve order, inventory, and shipping issues.
DNAM Brands owns and licenses a portfolio of globally recognized fashion brands, including Von Dutch, Ed Hardy, Valentino Orlandi, and Badgley Mischka.
The E-commerce Operations Supervisor will lead daily e-commerce warehouse operations, overseeing online order fulfillment, inventory accuracy, shipping processes, and warehouse staff productivity.
This role requires a tech-savvy, detail-oriented leader with strong Shopify experience who can effectively manage a team of up to 8 employees while maintaining high standards of accuracy, efficiency, and customer satisfaction.

1-2 years of warehouse, fulfillment, or distribution leadership experience.
Strong experience with Shopify and e-commerce order fulfillment.
Tech-savvy with proficiency in warehouse systems, shipping software, and Microsoft Excel or Google Sheets.
Ability to multitask and prioritize in a fast-paced environment.
Bilingual in English and Spanish required.
Ability to lift up to 50 lbs and work within a warehouse environment.
The ideal candidate is bilingual (English/Spanish), comfortable working with warehouse systems and technology, and thrives in a fast-paced environment where meeting shipping deadlines is critical.
Qualifications
Previous experience supervising warehouse teams.
Strong organizational, problem-solving, and communication skills.

Experience in apparel, fashion, retail, or direct-to-consumer e-commerce operations.
Knowledge of FedEx, UPS, USPS, and other shipping platforms.
Experience managing inventory across multiple sales channels and marketplaces.
Experience using Warehouse Management Systems (WMS) preferred.
Preferred but can Train:

As our direct-to-consumer business continues to grow, we are seeking a hands-on Warehouse Supervisor to oversee our e-commerce fulfillment operations and ensure a seamless customer experience from order placement through delivery.

This listing is sourced directly from DNAM Brands's careers page and normalized into a canonical job model.