Harris healthcare

(Remote) RCM Client Implementation Leader

Tennessee, United States, USA

Sponsorship not specified$70k-$85kDetected 15 days ago

Project ManagementExcelAR/VREpicCernerEHR/EMRPatient CareLeadershipCommunicationCollaborationTime ManagementMicrosoft Office

About the role

This role serves as the primary point of accountability from contract execution through stabilization and transition to steady-state operations.
Success in this role requires a blend of project management discipline, RCM operational fluency, and strong client-facing communication.
This remote role welcomes candidates anywhere in the US.

MEDHOST, a division of Harris; is seeking a RCM Client Implementations Leader who will lead the end-to-end onboarding of new MEDTEAM RCM Clients.
The Implementations Leader coordinates cross-functional resources - including operations, IT, Support, Credentialing, and Reporting teams - to ensure each client launch is delivered on time, within scope, and aligned with contractual expectations.
Develop, maintain, and execute detailed implementation project plans for each new client engagement, including milestones, dependencies, deliverables, and risk mitigation strategies.
Lead recurring client status meetings; document decisions, risks, action items, and owners; drive accountability across all parties.
Manage transition activities including AR file conversion, work-down strategy for legacy receivables, and run-out claim handling.
Partner with IT and Billing teams to establish 837/835 connectivity, payer enrollment, ERA setup, and lockbox/banking integrations.
Lead workflow design sessions to document client-specific SOPs covering registration, eligibility, billing, denials, payment posting, and AR follow-up.
Validate data feeds, reporting hooks, and dashboard configurations prior to go-live.
Serve as the primary client contact during the implementation phase, building trust through proactive communication, transparency, and responsiveness.
Manage scope, expectations, and change requests; escalate appropriately when scope or timeline shifts impact contractual commitments.

Proficiency with project management tools (Smartsheet, MS Project, Asana, Monday, or similar) and MS Office suite (Excel, PowerPoint, Word).
Familiarity with major hospital and practice management systems (MEDHOST, Epic, Cerner, Meditech, athenahealth, NextGen, eCW, or similar).
Working knowledge of EDI transactions (837, 835, 270/271, 276/277), payer enrollment processes, and clearinghouse operations.
Excellent written and verbal communication skills, with proven ability to engage executive-level client stakeholders.

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes.

3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
MEDHOST, founded in 1984 and headquartered in Franklin, Tennessee, is a leading provider of healthcare information technology solutions.
Serving over 1,000 healthcare facilities nationwide, MEDHOST offers a comprehensive suite of products, including electronic health records (EHR), financial management systems, and patient engagement platforms.
Their mission is to empower healthcare organizations to enhance patient care and improve business operations through innovative, user-friendly solutions.
Harris Computer Corporation, further strengthening its position in the healthcare IT industry.

This listing is sourced directly from Harris healthcare's careers page and normalized into a canonical job model.