Wayne State University
Facilities and Operations Specialist, Housing and Residential Life
Detroit, MI, US
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About the role
- This position reports to the Senior Director, Housing and Residential Life.
- Responsible for departmental equipment such as vehicles, carts, and wagons, including inventory and maintenance tracking.
- Essential Function 20% Oversee departmental facilities quality control program.
Responsibilities
- Job Purpose Reporting to the Senior Director, the Facilities and Operations Specialist coordinates the operational functions that support a safe, functional, high-quality residential living and dining environment within the university's student auxiliary facilities.
- The position serves as the primary liaison among residents, campus departments, and external service providers to ensure timely resolution of facility-related needs and effective delivery of support services.
- The Specialist oversees facility operations processes, manages residence hall opening, closing, and transition activities, monitors building conditions and service quality, and collaborates with stakeholders to promote operational efficiency, regulatory compliance, and an exceptional student residential and dining experience.
- Work with partners to perform regular facility walk‑throughs, document issues, and report both positive observations and items requiring correction to appropriate partners.
- Ensure follow-up and correction based on contract standards. Review staff and resident‑submitted work orders to identify trends and collaborate with partners to address recurring issues. Oversee and maintain accurate facility records, including inspections, issue tracking and resolution, building transition documentation, and equipment inventories.
- Coordinate with internal and external partners to achieve established goals. Oversee departmental building security, including key management, cameras, and electronic access.
- Oversee damage assessments with facilities partners, review damage documentation, and verify billing amounts for posting to student accounts by designated staff.
- Essential Function 10% Supervises and leads a team of student staff in support of facilities-related work for both HRL and Dining facilities.
- Essential Function 5% Perform other related duties as assigned.
- Implements operating plans
Equal opportunity
- Essential Functions (Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation.
This listing is sourced directly from Wayne State University's careers page and normalized into a canonical job model.