Stepful

Growth Automation Manager, Student Engagement

New York City

Sponsorship not specified$111k-$160kDetected 15 days ago

SQLHubSpotCRMRecruiting5G/LTECommunication

About the role

This is not a traditional lifecycle marketing role and it is not a campaign-management role.
Students stall in predictable places (e.g. between signup and enrollment, before their first class, when momentum dips mid-program).

You understand student (or user) motivation well enough to design communication that helps people act without feeling robotic, spammy, or confusing and you care about owning the outcome, not just the build.
You're practical and curious about AI as a way to improve workflow design, routing, personalization, QA, and scale (not just to generate content).
You will own the end-to-end student engagement surface as a product.
What we actually need is someone who owns the outcome-students moving forward with clarity and confidence-and has the judgment to design the logic, the measurement, and the guardrails behind it.
If you want to build that function, it's yours.
Step 1: Intro Call with a Talent Acquisition Partner (30 mins)

The measurement system.
Right now, the comms that should catch them are scattered across teams and tools, with overlap in some places and gaps in others.
But the tools are the implementation detail.

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent.
Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers.
We're improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Meaningful Equity Stake
Subsidized Medical, Dental, and Vision insurance plan options
FSA, HSA and commuter benefits

We credit much of our success to our exceptional team.
We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:

Onsite interview at Stepful HQ in SoHo, NYC (2 hours)
Stepful is proud to be an equal opportunity employer.
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
equal opportunity employer.

This listing is sourced directly from Stepful's careers page and normalized into a canonical job model.