Resultant
Technical Services Specialist / Service Delivery Analyst - Winamac, IN
Winamac, IN, United States · Junior
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About the role
- The Resultant team purposefully comes together to produce a positive outcome.
- Our name symbolizes our commitment to empathy and collaboration-of not just delivering our clients with the best solutions, but to deeply listening to them, understanding their needs, and learning from each other in the process.
- In everything you do, you'll help your clients, colleagues, and communities thrive.
Nice to have
- You will keep customer documentation up-to-date and accurate.
- You will monitor the customer team's assigned alerts in conjunction with the live helpdesk and respond appropriately.
- You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.
- You should possess excellent communication and customer service skills, both written and oral
- You should be able to explain technical challenges and solutions to just about anyone, regardless of their background
- We require at least 1-3 years of experience as a Desktop Support Specialist or similar role
- Prior experience working for a Managed Service Provider (MSP) is preferred
Company info
- We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants.
- But more importantly, we are active listeners, deep thinkers, and courageous problem solvers.
- Resultant was founded as KSM Consulting in 2008.
Equal opportunity
- We embrace AI across everything we do, and that includes how you prepare for this interview.
- Feel free to use AI tools to research the role, practice your responses, and put your best foot forward.
- What matters to us is getting to know the real you - how you think, how you communicate, and what you genuinely bring to the table.
- Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.
This listing is sourced directly from Resultant's careers page and normalized into a canonical job model.