Dungarvin

Dungarvin

Behavior Tech Coordinator

Long Beach, CA, United States

Sponsorship not specifiedDetected 14 days ago
ExcelCustomer SupportCommunicationCollaborationProblem SolvingAdaptabilityMicrosoft OfficeSharePoint

About the role

  • In this role, you'll join a collaborative team supporting high-needs clients and caregivers, helping ensure critical services remain staffed, coordinated, and responsive in fast-moving situations.
  • Communicates clearly and confidently in sensitive, high-need behavioral health situations, including IPP-related coordination. - Urgent Response & Calm Under Pressure: Stays composed in crisis-driven, fast-changing situations.
  • Adapts quickly to regional staffing challenges and varying caregiver availability across region. - Emotional Intelligence & Boundaries: Balances empathy with professionalism in sensitive conversations.

Responsibilities

  • Behavior Plan & Service Coordination Support: Review client assessments, behavior support plans (BSPs), individualized program plans (IPPs), and service requirements to support caregiver placement decisions and communicate key information to care teams.
  • Interdisciplinary Collaboration & Case Participation: Participate in case management meetings and collaborate with recruiting, operations, clinical teams, and external partners to support service delivery, client outcomes, and program growth.
  • Authorization & Service Utilization Monitoring: Monitor authorized service hours, staffing needs, and client schedules to support service utilization, identify staffing gaps, and assist with onboarding new referrals and services.
  • Documentation & Operational Support: Maintain accurate scheduling records, caregiver communications, and client updates within company systems while adapting to shifting priorities in a fast-paced program.
  • Review client assessments, behavior support plans (BSPs), individualized program plans (IPPs), and service requirements to support caregiver placement decisions and communicate key information to care teams.
  • Participate in case management meetings and collaborate with recruiting, operations, clinical teams, and external partners to support service delivery, client outcomes, and program growth.
  • Monitor authorized service hours, staffing needs, and client schedules to support service utilization, identify staffing gaps, and assist with onboarding new referrals and services.
  • Team Culture: A dynamic, fast-paced, and collaborative environment where teamwork and adaptability drive success.
  • As a Staffing Coordinator - Behavioral Respite, you will support a specialized program serving individuals with behavioral challenges who require highly trained caregivers and responsive service coordination.

Requirements

  • Required to travel to Alhambra approximately once per month, or as needed based on business requirements.
  • Experience with scheduling or care coordination platforms (e.g., MatrixCare or similar), including authorization or utilization workflows
  • Travel: Required to travel to Alhambra approximately once per month, or as needed based on business requirements.

Nice to have

  • Certifications: RBT (Registered Behavior Technician), CPI (Crisis Prevention Institute), or similar Behavioral / Crisis-related certifications.
  • Additional Information
  • Ownership & Regional Accountability: Takes full ownership of assigned territory and caseload, proactively identifying staffing gaps and driving follow-through.
  • Works independently, escalates appropriately, and prioritizes client outcomes and service continuity.
  • Urgent Response & Calm Under Pressure: Stays composed in crisis-driven, fast-changing situations.
  • Responds quickly to urgent staffing needs while remaining solution-focused and steady during high-stress conversations or service disruptions.
  • Judgment & Adaptive Problem Solving: Makes sound decisions in ambiguous, real-time situations with competing priorities.
  • Adapts quickly to regional staffing challenges and varying caregiver availability across region.

Skills

  • Bilingual (English and Spanish)
  • Microsoft 365 Proficiency: Advanced Microsoft 365 skills (Excel, Word, PowerPoint, Teams, SharePoint)

Compensation

  • $23.50 hourly fixed rate.

Benefits

  • Retirement Plan: Employees may participate in a 401(k) retirement savings plan.
  • Time Away: PTO and paid sick leave.
  • Mileage Reimbursement: $0.725 cents per mile
  • Education: High school diploma or equivalent
  • Coordinate caregiver schedules for clients with behavioral support needs, ensuring appropriate caregiver matching, continuous coverage, and timely response to call-offs, schedule changes, and urgent staffing requests.
  • Works closely with internal teams and peers to ensure coverage and continuity.

Company info

  • Cambrian Homecare, LLC (part of the Dungarvin family of companies) has been providing compassionate, flexible, and personalized in-home care since 1996, helping individuals of all ages; including seniors and persons with developmental disabilities; live independently and with dignity in the comfort of their own homes.
  • Our work is rooted in community, reliability, and meaningful human connection.
  • At Cambrian, every team member contributes to a culture of support and respect.
  • We partner with caregivers, families, hospitals, and community organizations to deliver tailored care plans and build relationships that truly matter.
  • While no workplace is perfect, many people who work here highlight the sense of purpose, teamwork, and flexibility they experience as part of the Cambrian community.
  • Company Description
  • A dynamic, fast-paced, and collaborative environment where teamwork and adaptability drive success.

Equal opportunity

  • Equal Opportunity Employers.
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This listing is sourced directly from Dungarvin's careers page and normalized into a canonical job model.