PagerDuty

PagerDuty

Solutions Consultant II

San Francisco · Mid

Sponsorship not specified$120k-$150kDetected 67 days ago
PythonBashPowerShellLinuxDevOpsLLMsAgentic AIAccessibilityProject ManagementSalesforceCRMSalesResearchLeadershipCommunicationCollaboration

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations.
  • Across every interaction, you'll translate complex concepts for audiences ranging from SREs and developers to business stakeholders, confidently navigating functional and competitive objections along the way.
  • Our base salary ranges are determined by role, level, and location.

Responsibilities

  • Build technical champions at customer accounts through standalone meetings and conversations, working closely with AEs to identify and grow them.
  • Own the Proof of Value (POV) process end-to-end: identify the business case with the AE, scope use cases and success criteria, document deliverables and timelines, and deliver both technical and final POV presentations.
  • Prepare and deliver custom demos tailored to unique customer pain points, partnering with automation engineers on complex scenarios.
  • Maintain accurate notes and feedback in the CRM regarding customer input, both wins and losses.
  • The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.
  • With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.

Requirements

  • 4-7 years of pre-sales (or post-sales technical) experience
  • Project management skills and the ability to come up to speed quickly on new products and processes
  • Experience selling SaaS solutions
  • Ability to travel to customer sites as necessary

Nice to have

  • Bachelor's degree or higher, preferably in a technical field
  • Experience with Observability, AIOPs, Automation, or IT Service Management tools
  • Experience in enterprise sales environments
  • Company-wide hack weeks
  • This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!
  • Hesitant to apply?
  • We encourage you to submit your resume even if you don't meet every requirement.
  • We value potential and consider each candidate's full professional story.

Skills

  • Break down complex technical concepts and explain them clearly to audiences ranging from DevOps engineers to business stakeholders.
  • Share best practices and reusable assets with other Solutions Consultants to improve the efficiency of the team. This Role Requires

Compensation

  • Our base salary ranges are determined by role, level, and location.
  • Competitive salary

Benefits

  • As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
  • Learn more, including country-specific offerings, on our benefits site.
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year

Company info

  • Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more.
  • We are seeking a technical and customer-focused Solutions Consultant II to join our team.
  • We embrace and encourage in-person working as an integral part of our culture.
  • Conduct lightweight Operations Cloud Lifecycle Assessments (OCLA) with customers.

Equal opportunity

  • PagerDuty is an equal opportunity employer.
  • Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.