EMC Insurance Companies
Complex Casualty Claims Consultant
Remote in US
Sponsorship not specified$112k-$161kDetected 5 hours ago
Customer SupportEMI/EMCLeadershipCommunicationProblem SolvingMentoringUnderwriting
About the role
- Serves as a subject matter expert on casualty claims policies and insurance programs.
- Serves as the point person to monitor progress on casualty claims wide audit action plan items implemented by the Casualty Claims leadership.
- Monitors and evaluates reserve development for assigned teams.
Responsibilities
- Collaborates with complex casualty claims team members with the review of claims and on resolution strategies
- Collaborates with complex casualty claims leadership on claim file strategy including reserving, expense and litigation management
- Maintains a caseload of major files to consult on and monitor progress
- Provides ongoing support for claims, including the oversight and implementation of best practices for Claims Directors, Claims Supervisors, and adjusters
- Collaborates with the Claims Compliance and Quality Assurance team and Complex Casualty Claims Director to provide ongoing support for casualty claim handling, including oversight and implementation of best practices for the casualty team members
- Advises and collaborates with Complex Casualty Claims leadership on approaches to positively enhance customer interactions and reduce undesirable experiences
- Collaborates with other Claim leaders in the process of identifying, interviewing and selecting outside counsel and independent adjuster firms
- Leads or participates in claims and enterprise projects
Nice to have
- Bachelor's degree or equivalent relevant experience
- Ten years of casualty claims experience in progressively responsible roles or related experience, including complex claims experience
- Attainment of all applicable state licenses as required
- Insurance designations, such as AIC, CIC, AIM and CPCU preferred
Skills
- Superior knowledge of the theory and practice of the casualty claims function
- Strong analytical abilities and demonstrated experience of good judgment with respect to casualty loss and coverage
- Excellent leadership qualities with the ability to motivate branch claims team members in the handling and disposition of claims
- Excellent knowledge of computers and claims systems
- Superior organizational and written and verbal communication skills
- Excellent investigative and problem-solving abilities
- Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards required if driving
Compensation
- The hiring salary range for this position will vary based on geographic location, falling within either of the following:
Benefits
- Works closely with other appropriate teams, including Claims Legal, Coverage Counsel, Underwriting, and external vendors, to resolve casualty claims handling, coverage and/or contractual issues
Company info
- As part of the complex casualty claims leadership team, participates in establishing and maintaining of claims service standards and procedures for the investigation, evaluation, and disposition of claims.
Visa & Work Authorization
- national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or loc
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This listing is sourced directly from EMC Insurance Companies's careers page and normalized into a canonical job model.