Behavox

Strategic Account Manager 3

Montreal · Senior

Sponsorship not specifiedDetected 23 days ago

Machine LearningAccount ManagementNegotiationForecastingCommunicationCollaboration

About the role

This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.
The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time.

builds intervention plans without manager direction.
Executive business review design and delivery. Designs and executes QBRs and EBRs for all accounts including executive-level engagement
leads conversations about compliance posture, regulatory risk, control maturity, and platform value rather than product update calls.
Renewal ownership and churn forecasting. Owns all renewals across the portfolio: builds retention strategy, leads negotiations, closes
Expansion identification and commercial execution. Drives inbound expansion deals independently
collaborates with Account Executives per Unit of One model for strategic accounts
leads with value, not discount-first positioning
builds commercial plays grounded in customer intelligence.
Delivery follow-through and client communication ownership. Owns the client-facing narrative when delivery issues arise, ensuring commitments made to the client are tracked and fulfilled
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams.

The role requires the ability to think strategically and execute operationally, often in the same day.

Huge impact and learning potential as our aspirations require bold innovation
Benefits include fully covered health coverage for employee and family
Generous time-off policy and flexible work schedule
Account health monitoring and risk identification.
Independently assesses account health and risk across commercial, operational, and relationship dimensions
accurately forecasts ARR churn risk and develops mitigation plans using account health data, stakeholder intelligence, and delivery performance indicators.

Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
Our approach is unique, and it's validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.
We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.

This listing is sourced directly from Behavox's careers page and normalized into a canonical job model.