Rimes Technologies

Client Experience Consultant

Toronto, Canada

Sponsorship not specifiedDetected 11 hours ago

Account ManagementCommunicationCollaborationProblem SolvingOrganizational Skills

About the role

Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually.
The Client Experience Consultant ensure s the client's service operates within a set of KPI's and make suitable adjustments to ensure it continues to do so.
This is an excellent opportunity to join a well-established firm with a global presence and significant growth potential.

Client Experience ( CX ) teams own the technical relationship with the client, they are responsible and accountable for the service provided to a set of clients, within geographic regions.

2+ Years Strong work experience in the financial data industry
Candidates must be of Graduate caliber, preferably a bachelor's degree in a finance or a related field
Experience as a Consultant or related position within the financial data industry.
Strong interpersonal and team collaboration skills required
In depth knowledge of the existing accounts and history.
General point of escalation for the Second Line Feed management team and source of data, product and technical expertise;
Strong communication, interpersonal and organizational skills
Effective analytical and problem-solving skills
Demonstrates curios

Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually.

This listing is sourced directly from Rimes Technologies's careers page and normalized into a canonical job model.