ABC Legal Services

ABC Legal Services

Customer Success Manager

Longmont, Co · Full-time

Sponsorship not specified$70k-$80kDetected 6 days ago
JiraAccount ManagementCustomer SuccessIntercomLeadershipMetabase

About the role

  • You'll be the one spotting risks before they become problems, digging into data to find the story, and showing up to client conversations with answers, not just updates.
  • About 80% of your time goes deep on existing accounts; the other 20% is bringing new clients online, including the technical integration work that makes it all run.
  • You're running weekly account analysis across volume, pricing, coverage, and outcomes and turning that into action, not just a report.

Responsibilities

  • By combining our own software with a nationwide network of attorneys, we have redefined the what's possible for the legal services industry.
  • You'll own a portfolio of enterprise law firm clients their outcomes, their satisfaction, and their growth.
  • Building prompts or automations with AI tools

Compensation

  • $70,000-$80,000 depending on experience

Benefits

  • Health, Dental, Vision insurance
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account

This listing is sourced directly from ABC Legal Services's careers page and normalized into a canonical job model.