ICF
Salesforce Administrator/Release Engineer (Public Trust)
Reston, VA · Contract
No sponsorship$81k-$139kDetected 6 days ago
GitCI/CDJenkinsDevOpsRESTIncident ResponseSalesforceVPNCommunicationProblem SolvingCritical Thinking
About the role
- Please note: This role is contingent upon a contract award.
- This role combines hands-on Salesforce administration with release engineering responsibilities across multiple Salesforce applications, environments, and application teams.
- Job Location: Remote work is authorized.
Responsibilities
- Configure, maintain, and support Salesforce applications and platform capabilities in a secure federal Salesforce cloud environment.
- Manage users, roles, permission sets, profiles, groups, queues, sharing rules, connected apps, service accounts, and other access/security configurations.
- Support Salesforce administration activities across multiple environments, including Integration, Stage, Production, sandboxes, and other approved development/testing environments.
- Create, refresh, validate, and decommission Salesforce sandboxes in coordination with application teams, release teams, and business owners.
- Coordinate, schedule, validate, and execute Salesforce releases, including major releases, minor releases, hotfixes, and production changes.
- Support release management processes, including release calendar management, deployment planning, release readiness reviews, change request preparation, rollback planning, and post-deployment validation.
- Work with development teams to package, validate, and deploy configuration, metadata, code, and data-related changes using approved DevSecOps processes.
- Support CI/CD pipeline activities using tools such as Salesforce CLI, Salesforce DX, Git, GitLab, GitHub, Jenkins, Copado, Gearset, or similar release automation tools.
- Create and maintain Git repositories, branches, deployment artifacts, release notes, and environment/version control documentation.
- Support technical design document reviews by identifying release dependencies, environment impacts, deployment risks, security impacts, regression considerations, and operational readiness needs.
Requirements
- 3+ years as a Salesforce Administrator for large production orgs.
- 3+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX).
- U.S. Citizenship required due to federal contract requirements.
- Candidate must have a current Public Trust clearance/suitability determination or an active DoD Secret clearance.
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
- Candidate must have lived in the U.S. for three full years out of the last five years.
- Experience with Salesforce Public Sector Solutions, Experience Cloud, Service Cloud, Salesforce Shield, OmniStudio, or large multi-org Salesforce environments.
- Experience administering OmniStudio components such as FlexCards, OmniScripts, DataRaptors, and Integration Procedures.
Skills
- Highly effective analytical and problem-solving capabilities.
- Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.
- Organized, detail-oriented and able to prioritize and multitask.
- Working at ICF
- For more information, please read our EEO policy.
- Candidate AI Usage Policy
- If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com.
- The pay range for this position based on full-time employment is:
- $81,499.00 - $138,549.00
- Nationwide Remote Office (US99)
Compensation
- $81,499.00 - $138,549.00
Company info
- Experience supporting Salesforce Government Cloud implementations for federal, public sector, homeland security, law enforcement, or regulated customers.
Visa & Work Authorization
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
This listing is sourced directly from ICF's careers page and normalized into a canonical job model.