Fullscript

Senior Customer Insights Analyst

Ottawa, ON · Senior · Contract

Sponsorship not specified$90k-$115kDetected 47 days ago

SQLBigQuerySnowflakeRedshiftA/B TestingStakeholder ManagementCommunication

About the role

Customer Experience is one of the clearest signals we have into how practitioners and patients experience Fullscript.
Fullscript is looking for a Senior Customer Insights Analyst who can turn complex customer data into business insight that shapes CX strategy, product decisions, and operational priorities.

Synthesize complex data across support, product usage, customer behavior, VOC, and operational workflows.
Build executive-ready narratives that connect customer impact, root cause, opportunity size, and business trade-offs.
Make it easier for practitioners to access the products they trust so they can deliver better care.

8+ years of experience in analytics, customer insights, product analytics, business intelligence, or data strategy.
Strong SQL skills and hands-on experience with modern cloud data warehouse tools such as Snowflake, BigQuery, Redshift, or similar tools.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace.
Accommodations are available upon request at accommodations@fullscript.com.
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
www.fullscript.com
@fullscriptHQ on instagram
@fullscript on YouTube
FullScript on LinkedIn

Remote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role.
Flexible PTO and competitive pay, because work-life balance matters
$90,000 to $115,000 CAD
Fullscript shares salary ranges to support transparency and help candidates make informed decisions.
The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript's total rewards package.
Final compensation depends on experience, skills, and location.

and total rewards may vary by region.
We put people first, work as a team, and leave egos at the door.
We're an industry-leading health technology company on a mission to help people get better.

At Fullscript, we stay curious and keep finding smarter ways to make care better.

This listing is sourced directly from Fullscript's careers page and normalized into a canonical job model.