Aes
Business Process & Solutions Analyst – Billing & Invoicing
US, Indianapolis, IN
Sponsorship not specifiedDetected 14 hours ago
SAPCustomer SupportLeadershipCommunicationRenewable Energy
About the role
- Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countries.
- AES has been ranked #1 by BloombergNEF in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricity for millions of people worldwide.
- AES was also named one of the World's Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.
Responsibilities
- Maintain focus on business outcomes and define the business solutions and structures needed to realize these opportunities
- Analyze laws, regulations, tariffs and changing business strategies to find practical solutions to functional CIS system designs and integrations, focusing on aligning processes across US utilities and using standard SAP IS-U configuration where possible.
- Collaborate with other business process and solutions analysts and digital product owners to ensure information is shared for complete end-to-end solution
- Provide daily support for business operations including first line of triage for end user issues, service desk incident prioritization and change request backlog maintenance
- Perform user acceptance testing for incident resolutions and deployment of change requests
- Assist in developing training to educate trainers and end users on performing CIS transactions
- Identify, define and manage high-level business requirements for system changes, detailed system change specifications, business process designs and procedures
- Design the SAP configuration and customization process so that it meets the business process design and application requirements
- Use the business process requirements to drive out application requirements and metrics
- Validate the design with the stakeholders to ensure that the design satisfies the requirements
Requirements
- Bachelor's degree in business, computer science or other related field or significant customer information system experience required
- Must have strong computer skills including using Microsoft suite
- Ability to work independently, prioritize, and meet deadlines
- Ability to take ownership of several projects simultaneously
- Ability to challenge yourself and learn new skills
Skills
- T echnical understanding of SAP IS-U or similar CIS system ( s )
- Experience working with Business Data Exceptions ( BDEx ) application to improve BPEM resolution
- Knowledge of integrations with self-service channels (IVR, web portal, mobile app)
- Forward looking with the ability to quickly adapt to changing business needs
- Understanding of relevant Indiana r egulations and tariffs
- Ab ility to translate business needs, tariffs, and regulations into CIS specifications
- Ability to mentor others
- Two (2) years or more experience in implementing and/or supporting SAP IS-U solutions
Company info
- Are you ready to be part of a company that's not just talking about the future, but actively shaping it?
- We are proud to foster a strong workplace culture, earning prominent positions in Great Place to Work™ rankings across the markets where we operate.
- Our spirit of innovation continues to earn industry recognition.
- AES is the only seven-time winner of the Edison Electric Institute's Edison Awards in the twenty-first century, a distinction honoring global leadership in advancing the electric power industry.
- If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you.
- We're not just building a more sustainable future, we're powering it.
- Apply now and energize your career with a true leader in global energy.
- Business Process & Solutions Analyst - Billing & Invoicing
- Customer Systems
- US - Indianapolis, IN (Electric Building )
Visa & Work Authorization
- E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
This listing is sourced directly from Aes's careers page and normalized into a canonical job model.