Etsy
Staff UX Researcher
Brooklyn, New York · Staff+ · Full-time
Sponsorship not specified$165k-$215kDetected 30 days ago
iOSAndroidData ScienceUX ResearchResearchCollaborationProblem Solving
About the role
- Company Description Etsy is the global marketplace for unique and creative goods.
- As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
- Salary Range: $165,000.00 - $215,000.00 What's the role?
Responsibilities
- Demonstrating an in-depth understanding of a range of research approaches, balancing speed and precision, and a deep understanding of modern trends in Web and app design
- High comfort level building relationships across the business and co-creating strategies that consider customer and business implications
- Engaging storyteller and clear communicator, with the ability to hold your own in a meeting and persuade others to take action through a customer-centric lens
- We are looking for a Staff Product Researcher who proactively and independently develops, executes research solutions for complex, ambiguous, and often cross-functional problem spaces in order to deliver strategic impact.
- You'll work closely with product managers, designers, engineers, and alongside other researchers and data scientists to deliver insights that will craft the future of human commerce on Etsy.
- Research at Etsy is a core part of our product development culture, alongside Product Management, Engineering, Design, and Analytics.
- We collaborate with our partner teams through all stages of product development, from identifying initial opportunities, to refining the user experience to analyzing the impact of our efforts and highlighting improvement areas.
- This team is comprised of four product squads that are developing products and features that aim to infuse human connection throughout each step in the buyer's shopping journey while maintaining a seamless and secure end to end experience.
- Partner with team members to guide product development and refinement, drawing on expertise in user research and UX standards
- Proactively and independently develop and execute research solutions for complex, ambiguous, and often cross-functional problem spaces in order to deliver strategic impact
Nice to have
- Familiarity with payments, checkout, digital wallet a plus
Skills
- Company Description
- Etsy is the global marketplace for unique and creative goods.
Compensation
- $165,000.00 - $215,000.00
- In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
Benefits
- Passionate about learning and problem solving that enables innovative approaches to finding solutions.
- Share tangible findings and prioritized recommendations on a regular basis, to encourage marketplace health and drive Etsy's business goals
Company info
- If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know.
Equal opportunity
- Etsy is proud to be an equal opportunity workplace.
Visa & Work Authorization
- While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
This listing is sourced directly from Etsy's careers page and normalized into a canonical job model.