UMB Bank

Workflow Developer

Kansas City MO · Staff+

No sponsorship$84k-$132kDetected 30 days ago

RESTComplianceCRMManual TestingCollaboration

About the role

This team is a collection of well-rounded developers supporting and maintaining the ServiceNow BPM environment to ensure high performance to avoid any business disruptions.
This is a subset of the overall responsibilities which will include multiple initiatives as assigned by IT leadership.

Build technical business process flows inside the Service Now - BAW tooling/environments.
Design, develop, perform unit, system, integration and regression testing and implement BAW solutions into production.
Serve as a mentor to assist with the cross training of existing staff with the best industry practices for developing BAW processes for consumption.
Perform development tasks which will involve extraction and transfer of data, performing all associated transformations, validations, cleansing, and preparation of data for load into the applicable systems.
Develop and implement process improvements, act as an advocate for the business partners and work closely with the other IT resources to perform space planning, monitoring, security, performance tuning, archiving, and upgrade support.
Work closely with user and management to maintain and continually improve the operations, maintenance, and documentation of the systems.
Develop long term strategic road map for the technology area in areas of expertise.
Proven ability to design and implement end-to-end ServiceNow architectures that streamline operations, improve regulatory compliance, and enhance customer and employee experiences.
Hands-on practical experience developing workflows within the Service Now platform that include but are not limited to:
Advanced design and implementation of complex workflows, including approvals, escalations, SLAs, exception handling, and cross-platform integrations.

If you have a passion for workflow efficiency, this may be a role for you.
Strong hands-on experience with Incident, Case, Problem, Change, and Request Management, tailored for regulated financial environments.
We're excited to talk if you have:
Strong integration experience with core banking systems, CRM platforms, data platforms, and event-driven architectures (REST, SOAP, messaging).
Applicants must have legal authority to work in the United States.

Deep understanding of FSO use cases, including onboarding, servicing, compliance tracking, audit readiness, and operational risk workflows.
Financial services or banking industry experience.

Please see the description of benefits included with this job posting for additional information.
Benefit offerings and eligibility requirements vary.
Bonus Points if you have:

If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

This listing is sourced directly from UMB Bank's careers page and normalized into a canonical job model.