PolyAI
Senior/Lead Product Marketing Manager (EDT timezone)
New York · Senior
Sponsorship not specifiedDetected 8 days ago
RESTMachine LearningCustomer SupportCadenceCommunication
About the role
- PolyAI's go-to-market spans both an enterprise and developer / product-led growth motions.
- You will be effective across both, with specific focus areas calibrated to your strengths and team priorities.
- We're less focused on the title and more focused on finding the right person.
Responsibilities
- Own the platform-level messaging and positioning that powers PolyAI's go-to-market: web, sales material, content, and analyst-facing communications
- Partner with marketing to anchor demand generation, content, and campaigns to a single, sharp message architecture
- Build an always-on competitive positioning agent that monitors AI-native players and legacy contact center vendors, surfaces new moves, and keeps the field's points of view current
- Own end-to-end product launches, from positioning through post-launch measurement
- Partner closely with Product Management and Engineering to translate technical capabilities into customer-relevant value, and to influence the inbound roadmap with market and customer signal
- Automate GTM artifacts and content production, building the agents that turn each launch into reusable systems for the next one
- Build the assets that win deals: first-call decks, ROI narratives, competitive battlecards, customer story decks, demo scripts, and executive briefing material
- Go hands-on with the product. Build the demos that show prospects what is possible, and partner with Sales Engineering and Product on the scenarios that close
- Own analyst relations: briefings, evaluations, and influence campaigns with top-tier analysts and industry voices
- Build the systems, not just the artifacts. Where the work is repeatable, build the agents and workflows that produce it.
Requirements
- AI fluency is required.
Skills
- Evolve PolyAI's ICP and value frameworks as the platform expands across enterprise and product-led motions
Company info
- Build a product-to-market launch rhythm that keeps customers, prospects, partners, and analysts current on PolyAI's pace of innovation
- Prototype landing pages, launch packages, and AI sales kits as part of every launch, with agents doing the heavy lift on draft and iteration
- Tell your story in the market. How you use AI to do the work, what you've built, and the portfolio of agents and launches you carry with you. Marketing your own portfolio externally is part of the job.
This listing is sourced directly from PolyAI's careers page and normalized into a canonical job model.