NexHealth

NexHealth

Senior Lifecycle Marketing Manager

United States · Senior

Sponsorship not specified$150k-$175kDetected 1 day ago
A/B TestingOnboardingCustomer SuccessEHR/EMRCommunication

About the role

  • This role is a strong fit for someone who thrives in ambiguity, is energized by a blank canvas, and knows how to turn scattered pieces into a coherent, scalable function.
  • The ideal candidate has deep lifecycle expertise, strong analytical instincts, and B2B experience.

Responsibilities

  • Establish and own the customer lifecycle function from the ground up - defining strategy, setting priorities, and building the processes and systems to scale it
  • Develop and execute programs that support customer onboarding, activation, product adoption, engagement & retention
  • Design segmented, personalized messaging strategies tailored to different customer cohorts
  • Run A/B and multivariate tests to optimize messaging, timing, channel mix, and engagement strategies
  • Partner with Customer Success and Sales to develop customer success stories that support retention, adoption, and growth
  • Maintain a lifecycle roadmap that drives measurable improvements in retention, product adoption, and customer lifetime value
  • Proven track record building lifecycle/retention programs that improved activation, adoption, and retention metrics

Requirements

  • 7+ years of marketing experience, with at least 4 years focused on lifecycle or customer marketing
  • B2B SaaS marketing experience is required
  • Ability to think and execute both strategically and tactically, and to pivot quickly based on real-time data

Compensation

  • The range listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of commissions.
  • Variable compensation type is determined by your role and level.
  • NexHealth Compensation Range
  • $150,000 - $175,000 USD

Benefits

  • Full Medical, Dental, and Vision (up to 100% covered)
  • 401K and commuter benefits
  • High-impact work that directly improves the healthcare experience for millions

Company info

  • Build automated workflows and behavioral triggers that guide customers through key lifecycle stages and encourage healthy platform engagement
  • What we're looking for
  • It's easy to make decisions that make our lives simpler, but not the customers.

This listing is sourced directly from NexHealth's careers page and normalized into a canonical job model.