Commure
Technical Operations Associate
Mountain View, CA · Full-time
Sponsorship not specifiedDetected 46 days ago
JavaScriptPythonSQLRESTData EngineeringData VisualizationNLPLLMsValuationPatient CareCommunicationPlain Language
About the role
- In this role, you'll work fluidly across two technical stacks: Retool for internal systems and operational dashboards, and Vercel/Cursor for AI-powered applications and agent workflows, moving between them based on where your skills are needed most.
- the next, deploying an AI agent that automates a manual exception-handling workflow.
- You'll ship real tools that real teams depend on and see the operational impact of your work directly and immediately.
Responsibilities
- 3-5 years in a technical operations, business systems, or software development role, with hands-on production experience building internal tools in Retool and deploying web applications via Vercel using AI-assisted development environments like Cursor
- Practical experience building with LLMs and AI tools - including prompt engineering, API integration, and multi-step agent workflows - to automate high-volume operational tasks such as exception triage, credentialing checks, and data aggregation
- Ability to integrate LLM capabilities (summarization, classification, routing, and escalation logic) into existing internal tooling, and a habit of staying current with the AI landscape to bring techniques that create genuine operational leverage
- Strong communication skills with the ability to partner directly with operational leads, translate business needs into technical solutions, document what you've built, and onboard the teams that depend on it
- Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate.
- Come deliver this transformation.
- a small team of builders who design, develop, and deploy the internal applications, automations, and data workflows that keep every corner of the Infrastructure team operating at full speed.
Requirements
- Experience integrating systems via REST APIs, webhooks, and database connectors, with the ability to instrument workflows with logging and monitoring to proactively surface issues before they impact operations
- Familiarity with BI tools (Looker Studio, Power BI, or Tableau) for reporting and visualization
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- Background in healthcare tech, SaaS operations, or clinical workflow environments
- Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it.
- The future of healthcare is being built right now.
Company info
- You default to prototyping over planning documents, get things in front of users fast, and iterate based on feedback, treating internal operators as real customers.
- Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.
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