Northmarq

Loan Operations Coordinator

Minneapolis, Minnesota, United States

Sponsorship not specified$21k-$24kDetected 32 days ago

ExcelCustomer SupportResearchCommunicationCollaborationProblem SolvingCritical ThinkingMentoringOrganizational Skills

About the role

Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management.
Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!
Northmarq is seeking a Loan Operations Coordinator to join its Bloomington, MN headquarters office.

Provide high‑quality customer service to lenders, borrowers, internal NorthMarq partners, and external vendors, ensuring timely, accurate, and professional communication.
Independently process and deliver incoming and outgoing mail, ensuring proper handling, routing, and timeliness in accordance with established procedures.
Review, track, and support timely delivery of outgoing checks and related documentation to internal teams and external parties.
Prepare, index, upload, and retain loan documentation in accordance with document management and retention requirements, ensuring audit readiness.
Coordinate the satisfaction process for paid‑in‑full loans, including ordering, processing, and reviewing release documents and tracking progress through completion.
Deliver timely and accurate audit confirmations and independently research and resolve discrepancies when identified.
Support the improvement of team policies and procedures by contributing insights, identifying gaps, and helping maintain documentation.
Provide operational support during high‑volume periods, audits, or complex initiatives by completing assigned tasks accurately and efficiently.
Perform other reasonable duties or projects as assigned to support departmental goals.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

0-2 years of previous administrative or related operations experience.
Working knowledge of Microsoft Office software, including Excel and Word.
Ability to provide professional, timely, and accurate customer service to internal and external stakeholders.
Ability to work independently and collaboratively with minimal supervision.
Proficiency in navigating systems and maintaining accurate documentation.
Generate and send accurate first payment and new loan letters within required timelines.
Maintain strong proficiency in servicing systems and tools, ensuring data accuracy, transparency, and accurate task tracking.

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, educat

What We're Looking For:
At Northmarq, you can be part of something special.
We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth.
At Northmarq, we will help you unlock your potential - whether you are an industry veteran or you're just getting started.

This listing is sourced directly from Northmarq's careers page and normalized into a canonical job model.