Microsoft

Microsoft

Cloud Solution Architect - Copilot

US

No sponsorshipDetected 18 hours ago
Agentic AICustomer Success

About the role

  • Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
  • Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
  • Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.

Responsibilities

  • Be a trusted advisor and drive business value through
  • Lead architectural design, engaging business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
  • Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
  • Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.

Requirements

  • Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
  • 4+ years of experience working in a customer-facing role (e.g., internal and/or external).
  • 4+ years of experience working on technical projects.

Visa & Work Authorization

  • This position is not eligible for visa sponsorship

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.