Danaher
Field Service Engineer - Ann Arbor, MI
Ann Arbor, Michigan, United States
Sponsorship not specified$25k-$50kDetected 14 hours ago
Lead Generation
About the role
- Field Service Engineers are responsible for repair, installation, and maintenance of Beckman Coulter Life Sciences equipment at the customer site.
- The position will be remotely located in Ann Arbor, MI, requiring regional travel serving: OH, IN, Western NY, Western PA, Northern KY.
- All the responsibilities we will trust you with: - Customer Satisfaction in all aspects of the job.
Responsibilities
- Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a "first time fix."
- Able to effectively price and position Service agreements on both existing and new equipment, anticipating expected costs to proactively handle profit margin. Provide lead generation
- Acts as a primary customer of DBS and demonstrates internal and external DBS expertise to map improvement plans and drive sustainable improvements
- Additionally, you may be called upon to support the efforts of other regions as needed.
- Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
- The Field Service Engineer position is responsible for daily service support of the existing customer base.
- The engineer also supports sales growth, service growth, and customer satisfaction.
- We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
Requirements
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move, or carry equipment up to 50lb, any other physical requirements
Compensation
- Achieve annual revenue target with expected year‐over‐year growth of 8‐10%
Benefits
- Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions.
- With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery.
- As part of our team of more than 2,900 associates across 130 countries, you'll help drive our vision of accelerating answers-and our commitment to excellence.
- We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities.
Equal opportunity
- equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
- The U.S. EEO posters are available here.
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