True Classic
Chief of Staff
Calabasas, CA · Exec
Sponsorship not specifiedDetected 23 hours ago
Financial ModelingBudgetingSupply ChainPerformance ManagementLeadershipProblem Solving
About the role
- This person will identify the opportunities that matter most, direct resources toward them, remove blockers, and ensure the work gets finished.
- Given True Classic's scale and growth trajectory, this role offers significant autonomy, company-wide exposure, and the opportunity to help shape the next chapter of the business at the highest level.
Responsibilities
- Own and drive the company's highest-priority strategic and operational initiatives, serving as the person responsible for clarity, momentum, and results from start to finish
- Drive execution across multiple teams, holding stakeholders accountable to commitments and outcomes
- Maintain a highly hands-on role in daily execution, carrying whatever the business needs the role to own
- Partner with Finance on zero-based budgeting, cost discipline, financial modeling, and performance management
- Build customer lifetime value segmentation and cohort models, including analysis by acquisition channel, first-order value, repeat behavior, and contribution
- Develop clear, executive-ready recommendations grounded in data, customer insight, operational feasibility, and financial impact
- Create clarity around owners, deadlines, dependencies, decisions, and expected outcomes
- Step directly into areas that are under-resourced, underperforming, or facing a new business need; diagnose the issue, direct resources toward it, and drive the solution
- Lead operational turnarounds across systems, supply chain, processes, and ways of working
- Build repeatable processes and operating systems so improvements remain in place after responsibility transitions back to the functional team
Requirements
- The right person will combine the ability to see the full strategic picture with the willingness and capacity to operate deeply in the details.
Benefits
- Translate the CEO's vision and company strategy into prioritized, sequenced operating plans with clear owners, deadlines, and success metrics
- Serve as a strategic and execution partner to the CEO, helping translate vision into priorities, decisions, and action
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