AllSpice
CX Engineer
San Francisco · Senior
Sponsorship not specifiedDetected 127 days ago
PythonGitCI/CDSalesCustomer SuccessPCB DesignAltiumCadenceKiCadRoboticsElectrical EngineeringHardware DesignLeadershipCommunicationCollaborationBitbucket
About the role
- Location: Hybrid (San Francisco or Boston preferred) or Remote for the Right Individual
- At AllSpice, we're building a platform for hardware engineering teams to collaborate, automate, and supercharge their workflows. By applying proven software development principles and AI technology to the hardware lifecycle, we're redefining how a $6.5B+ industry designs, builds, and collaborates - powering innovation across electronics teams worldwide.
Responsibilities
- Train engineering teams on collaborative design reviews for schematics and PCB layouts using AllSpice
- Work closely with Account Executives to support expansion conversations and technical validation during growth opportunities
- Support advanced use cases including automated design checks, hardware CI style workflows, and cross team collaboration
- Act as a trusted technical partner to engineering leaders, helping them modernize their hardware development workflows
Requirements
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field
- Strong technical communication skills and the ability to work directly with senior engineers and technical leadership
- Experience working with ECAD tools such as Altium, KiCad, Cadence, OrCAD, or similar
- Ability to diagnose complex technical problems and guide teams toward effective solutions
- Experience collaborating with cross-functional teams, including engineering, product, and sales
- Familiarity with Git workflows, commands, and clients, with experience using GitHub, GitLab, Bitbucket, or similar platforms.
- Strong ownership mindset with the ability to balance multiple customer engagements simultaneously
- Experience with Python scripting.
- Experience working in a customer facing technical role such as Solutions Engineer, Field Applications Engineer, or Customer Success Engineer
- Experience integrating engineering tools such as PLM systems, issue trackers, or CI/CD style workflows
Nice to have
- This role combines deep technical expertise with customer engagement and close collaboration with product, engineering, and revenue leadership.
- This is a post-sales role where success is measured by customer outcomes, product adoption, and identifying opportunities to expand AllSpice across existing accounts.
Compensation
- Competitive salary and equity
Benefits
- Competitive salary and equity
- Health, dental, and vision insurance
- Opportunity to make a meaningful impact at a fast-growing company alongside a smart, supportive team
- Flexible work arrangements (hybrid or remote)
Company info
- Lead technical onboarding for new customers, helping electrical engineering teams successfully deploy AllSpice into their hardware development workflows
- Guide customers through importing ECAD projects and repositories and establishing Git based collaboration practices for hardware design
- Serve as the primary technical advisor for customers as they integrate AllSpice into their development processes
- Advise customers on best practices for version control, design review workflows, and engineering collaboration
- Create technical documentation, playbooks, and enablement resources that help customers scale their usage of AllSpice
- What We're Looking For
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This listing is sourced directly from AllSpice's careers page and normalized into a canonical job model.