Carbon60

Carbon60

Customer Reliability Engineer

Canada

Sponsorship not specifiedDetected 11 days ago
PythonRubyBashPowerShellGitPostgreSQLMySQLAWSAzureCloud PlatformsDockerKubernetesTerraformCI/CDJenkinsCircleCILinuxPrometheusGrafanaDatadogDevOpsSite Reliability EngineeringIncident ResponseJira

About the role

  • OpsGuru, a Carbon60 Company, is a global engineering and consulting group that helps organizations accelerate digital transformation through cutting-edge technology, deep engineering expertise, and outcome-driven solutions.
  • We achieve this by assigning small, virtual teams of highly skilled individuals to each client.
  • We're dedicated to ensuring each member feels a sense of belonging, safety, and respect.

Responsibilities

  • By sharing and embracing unique backgrounds, experiences, and perspectives, we learn from each other, innovate, and create a dynamic environment where we can be and achieve our best.
  • Carbon60 is committed to an equitable employee experience, opportunity, and support.
  • If you require accommodations or support during the recruitment process, please email us at careers@opsguru.io

Requirements

  • +7 years of experience in Information technology, preference for cloud engineering, site reliability engineering, infrastructure or platform services operations.
  • +4 hands-on experience with AWS Cloud infrastructure and ecosystem (EC2, RDS, S3, VPC, IAM, KMS, Backup, CloudTrail, Route53, ECS/EKS, etc.)
  • Proficiency with Network and Security troubleshooting (Routing, DNS, Security Groups, ACL's, WAF, VPN/Bastion access).
  • Proficiency in at least one scripting language such as Ruby, Python, Bash or Powershell
  • Proficiency in at least one of the following Infrastructure as Code frameworks: Terraform, CDK, CloudFormation
  • Familiarity with at least one of the following monitoring platform: CloudWatch, Grafana, New Relic, Datadog, or Prometheus
  • Conversational level English required
  • Experience working with Claude Code, Codex or similar AI driven development environment
  • Experience with Docker and Kubernetes (EKS/ECS), including container image patching/vulnerability remediation
  • Experience with CI/CD tooling: Git, Jenkins, CircleCI, GitHub/GitLab

Nice to have

  • Terraform, CDK, CloudFormation
  • Previous Production On call 24/7 experience, ideally with an incident management/paging tool (e.g., PagerDuty).
  • Previous Windows/Linux server administration and patching experience

Skills

  • incident response, backup/DR validation, security patching, secure access management, and audit log monitoring

Compensation

  • Compensation & Perks

Benefits

  • Compensation & Perks
  • Retirement Savings Matching Program (RRSP)
  • Flexibility & Time Off
  • Paid parental leave options
  • Health & Wellness
  • Employer paid health & dental premiums
  • GreenShield+ Counselling Mental Health
  • $500 in Health Care Spending Account annually
  • Flexible work hours & location

Company info

  • Lead troubleshooting investigations to bring quicker issue resolution to complex problems impacting our customers.
  • Act as the customer's technical single point of contact, establishing credibility and building impactful relationships
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This listing is sourced directly from Carbon60's careers page and normalized into a canonical job model.