Virtual Teammate
Medical Receptionist
Glendale, US
Sponsorship not specifiedDetected 21 hours ago
ComplianceCustomer SupportHIPAAEHR/EMRPatient CareCommunicationProblem SolvingTime Management
About the role
- We are seeking a compassionate, organized, and detail-oriented Medical Receptionist to serve as the first point of contact for patients.
Responsibilities
- Greet and assist patients in a professional and empathetic manner Manage front desk operations including check-in/check-out processes Schedule, confirm, and coordinate patient appointments Handle incoming calls, emails, and inquiries with clear and professional communication Assist patients with basic information regarding services, procedures, and clinic policies Maintain accurate patient records and update information in the EMR system Ensure patient confidentiality and compliance with HIPAA regulations Support administrative tasks such as documentation, referrals, and follow-ups
Requirements
- Excellent interpersonal and customer service skills Ability to multitask in a fast-paced environment Strong organizational and time management abilities Attention to detail and accuracy
- This role requires strong communication skills, the ability to remain calm under pressure, and a commitment to delivering excellent patient care while supporting clinic operations.
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