Transmitsecurity

Technical Account Manager

United States- Remote

Sponsorship not specified$160k-$200kDetected 43 days ago

AWSGCPAzureKubernetesProduct StrategyProject ManagementCollaboration

About the role

Ensure our customer's success and adoption of Transmit Security's solutions
Understand our customers' business and technical needs, use cases and priorities, and provide technical guidance on how best to leverage Transmit Solutions to achieve our customers' desired outcomes
Present product roadmap and confirm alignment with the customer's business goals and priorities

Build knowledge of customer's environments and use cases to become the customer's champion at Transmit Security
Help manage and shape customer technical response during incidents, and ensure internal action is being executed urgently

however, the successful candidate must be available during standard business hours in the U.S. Eastern Time Zone (ET) to support team collaboration, customer meetings, and cross-functional activities.

A track-record of successfully working with all levels of cross-functional internal teams leading technical projects and resources.
This role will require light Project Management skills, demonstrated experience is a plus

Technical awareness of AWS, Azure, GCP cloud architectures and OpenShift and Kubernetes frameworks

Comprehensive benefits package including health, dental, and vision insurance.
Transmit Security offers a competitive benefits package including equity, health coverage, and flexible work arrangements.
Work with Sales and Field Engineers to develop new opportunities and provide continual and consistent feedback on health and wellbeing of the account
Flexible work arrangements and remote work options.

Lead the post-sales team working with Product and Research & Development counterparts to shape Transmit products to meet our customers evolving needs
Champion the onboarding experience of new customers and driving time-to-value and ROI for customers by partnering with Product, Research & Development and Professional Services teams to deliver world class product integrations
Identify and drive resolution of technical roadblocks for customers, helping them realize the value of Transmit products
Develop a deep technical understanding of Transmit's products, their features, functions and architect solutions to address customers business and security needs

equal opportunity employer.
Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion.

This listing is sourced directly from Transmitsecurity's careers page and normalized into a canonical job model.