Myo
Full-Time Front Desk Associate - Main St.
3418 Main Street, Vancouver, BC V5V 3N2 · Full-time
Sponsorship not specifiedDetected 30 days ago
Customer SupportFDA RegulatoryCommunicationCollaboration
About the role
- Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.
- We're excited to meet you and explore the possibilities together!
- As a Front Desk Associate, you'll be the face of our clinics-creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.
Responsibilities
- Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
- Maintain clean, consistent client notes for seamless service to each client
- Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
- Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
- Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant
- You perform your job duties with consideration and care for business driving booking strategies
- If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.
- Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one
Requirements
- You have 1+ years of experience working in a customer service and/or hospitality role
- You must be able to work full-time.
- You are innately curious, always seeking to solve problems, answer questions and better your work product
- Apply today - here's what you can expect Our Hiring Process We believe in creating a thoughtful and engaging hiring experience-just like the client experience we provide at Myo.
Benefits
- Myo Benefits + Perks
Company info
- Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.
- Join us in our mission to raise body IQ globally! #FutureproofYourBody
- Provide all clients exceptional service and hospitality in line with Myo standards
- Myo is modern physical therapy to futureproof your body.
- Who We're Looking For
- You're passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients
- At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact.
- You are proud of the team and workspace you're a part of, exemplified through a well maintained, presentable clinic
This listing is sourced directly from Myo's careers page and normalized into a canonical job model.